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7 February 2011
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The General Idea

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Communication is essential to every area of life. It doesn't matter whether you're at work, in college or out socially. At some point you're going to be using some form of communication. It could be anything from using the telephone or writing e-mails to giving presentations and writing reports.

Have a think about all the ways you use communication during a single day. Your list will, most likely, be quite long. Here are a few of the more general things you might have thought of:

  • Talking face-to-face with people you live with
  • Talking on the phone
  • Buying bus or train tickets
  • Going to the shops, talking to staff
  • Sending text messages from your mobile
  • Writing letters or e-mails
  • Arranging to meet friends
  • Going to interviews

What's your point?

Well, the fact that you use so many forms of communication during a single day means that it's probably going to be a good idea to learn how to do it effectively.

If you hate talking on the phone, going to interviews or having to write anything more complicated than an e-mail, you're not alone. Have you thought about why this is? One of the main reasons may be because you don't feel confident about doing it.

Learning skills to help you cope with different kinds of communication will mean that you'll be able to communicate easily and confidently. It'll no longer be something that you dread doing.

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