7 February 2011
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How do I get tickets?

Complete our online registration form. You can request up to 4 tickets. You need to be 18 or over to request tickets, so if you're under 18, please get an adult to apply for you.

What happens next?

When you apply for a ticket you'll receive an email to say whether you've been successful or not. This email is your e-ticket - you should print it out and bring it with you to the festival.
Tickets are free, but there's limited availability, so make sure you apply as soon as possible to be in with a chance of getting yours.

I applied but haven't received an email - how do I know if I've been allocated tickets?

Once you've filled in the online application you'll receive an email to say whether you've been successful or not. As long as you give the correct name and email address, all successful applicants will receive an e-ticket.
If you haven't received an email within three days you may have given us an incorrect email address. Please reapply as soon as possible and ensure you enter the correct email address.

Tickets are secure and traceable

Every e-ticket is printed with a unique number and the name of the person who received it.
Please bring a printout of your e-ticket to enter the event.

Don't risk buying tickets from other people

Tickets for the BBC Film Festival are free. There are no tickets on sale through any outlets.
Sadly some people will still try to resell their tickets. However, each ticket is individually numbered and people may be asked to show identification to prove ownership of the tickets.

How old do you have to be to attend?

If you're under 14 you'll need to be accompanied by a responsible person who's at least 18 years old (they may need to show ID to prove their age). There's no age limit.

Is the festival accessible for wheelchair users?

The festival is accessible for wheelchair users, however as it is a public park, ground may be uneven, so please take care. The Saltmarket entrance and the entrance at Gate B at the corner of Greendyke Street and Charlotte Street are both fully accessible. An accessible viewing platform with ramp access and WC is sited close to the stage. Accessible toilets are also sited at gate B and in the catering area. Limited accessible parking spaces are available at the Wisegroup car park on Charlotte Street.

Will food and drink be available at the festival?

Hot and cold food and drink will be on sale at the event. There will also be a licensed bar within the site. This will be the only outlet for alcohol. Age restrictions apply to the area.

Can I bring along a picnic or barbeque?

Please feel free to bring along your own picnic to the event, but in the interest of safety please do not bring glass items, barbecues or flaming torches. Alcohol will not be allowed into the site - A security search of personal belongings may be carried out at entry points. The BBC reserves the right to refuse entry if any suspicious or prohibited items are found.

Will all material be suitable for children?

The majority of the festival will be suitable for all ages, however some areas of the site are restricted by cinema certificate and these areas will be clearly marked.

Travel information:

Glasgow Green is located to the east of Glasgow's city centre.

By Car: From the M8 both East and West bound, take the M8 to Junction 15 and follow signs to Glasgow Green or People's Palace. Limited public parking will be available at Fleshers Haugh on a first come first served basis. Access is from King's Drive and standard charges will apply.

By Public Transport: If you are travelling by public transport, take the Underground to St Enoch subway station and then it is a 15 min walk. The nearest mainline train stations are Queen Street Station and Central Station - please call National Rail Enquiries on 08457 48 49 50 for more details.

The nearest local train stations are Argyle Street and High Street.

Buses: 16, 18, 40, 61, 62, 64, 203, 263

Can I bring along a chair for the screening?

With the exception of those persons with limited mobility, please avoid the use of chairs as this obstructs the view of others. If it is essential that chairs are used, please be considerate in their placement.

What happens if it rains?

Festival goers are advised to dress appropriately as this is an outdoor event. There will be temporary roadways and ramps in place on the day, and much of the exhibition space will be undercover.

Can I bring along my dog or other pet?

Please do not bring along any pets to the event.

Can I leave and come back later to the event?

Sorry, once you have entered the event, you will not be able to leave and re-enter.

Contact us:

You can contact us at filmfestival@bbc.co.uk or by calling 08709 020 777

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